What is the most important attribute of a business leader?
Being able to see the bigger picture. By understanding what is going on outside your own office, you can see what external influences are likely to affect your own business, plan accordingly and be more prepared.
What is your guiding principle?
My guiding principle is one of respect. Treat others as you would expect them to treat you; even if a relationship may seem like it is temporary, respect is important, not least because you never know when your paths might cross in the future.
If you hadn’t gone into business what might you have done instead?
Even if I had not gone into the more corporate world of business, I would have run a business of a very different kind. I would have liked to have run a small shop, in a quiet place away from the rat race, something just big enough to fund a nice, chilled lifestyle for my family.
What advice would you give your children in business?
Very similarly to the way I like to lead my own business life, my advice to my children for their business and broader lives would be to ensure they understand the importance of respect, honesty, integrity and ethics in business.
What would your employees say about you?
I would like to think they recognise my ideology in the way I deal with them, and that they see that I challenge them for their own development in a fair and respectful way. That’s what I strive towards.
Rachel Turnbull is Chief Executive of TT2 Limited, a public private partnership company which operates the Tyne Tunnels.